Data Collected
We collect personal information during account registration, including your name, email, contact details, and date of birth to verify legal age and identity.
Additionally, technical data such as device type, browser, IP address, and usage patterns are collected automatically to improve user experience and security.
For payment processing, we handle local payment information securely, including UPI IDs, Paytm accounts, and transaction histories in INR (₹).
Cookies and tracking technologies help us monitor site performance and tailor content to your interests while respecting privacy preferences.
Usage data includes session times, interactions with features, and feedback collected to ensure service quality and compliance.
How Data is Used
Collected data enables us to provide personalized services, process transactions, enforce security measures, and maintain compliance with applicable regulations.
We use personal information to communicate updates, promotional offers, and respond promptly to support inquiries.
Data also facilitates responsible gaming initiatives by monitoring play patterns and providing relevant resources.
Data Storage & Security
k21 employs advanced security protocols, including SSL encryption, secure servers, and access controls to protect your data from unauthorized access or breaches.
Regular audits and monitoring ensure ongoing protection, and personal data retention complies with legal requirements and user consent durations.
In the event of any security incident, users will be promptly informed consistent with applicable laws.
Sharing Data with Third Parties
We do not sell personal data to third parties. Sharing occurs only with trusted service providers for transaction processing, fraud prevention, and regulatory compliance purposes.
All third parties involved are contractually obligated to safeguard your information and use it solely for intended services.
In rare cases, data may be shared in response to lawful requests from government authorities or judicial bodies.
User Rights & Control
You have the right to access, update, or delete your personal data by contacting our support team.
Users can modify their communication preferences and opt-out from marketing emails anytime.
We respect your privacy choices and strive to facilitate control over your data in compliance with applicable privacy laws.
Policy Changes & Contact
k21 may revise this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.
We encourage users to review our policy regularly to stay informed about data practices.
For questions, please contact our support team via the FAQ page or email: [email protected].
